Visit our Location
2048 S. Clinton Ave
Rochester, NY 14618
Give us a Call
585-347-5121
Send us a Message
vitalitymike@vitalityroc.com
Opening Hours
Mon - Friday: 10AM - 8PM
Massage Clinic Reopening

Vitality Massage Therapy COVID Guidelines

GUIDELINES UPDATED AS OF NOVEMBER 19, 2020.

New York State has now deemed medical massage therapy as essential. We will continue our due diligence in the office on safety and cleaning procedures, as we have been following them strictly since our reopening in June. For those with questions please feel free to reach out (by text for quickest response time.)

Some things to inform you regarding all appointments moving forward at this time:

  • Scheduling. There is a large number of individuals looking to get in for an appointment. We ask your patience as we do our very best to help everyone in a timely fashion. As usual, text message (585-347-5121) or email (mike@vitalitymassagerochester.comare the quickest modes of communication. You can also call the office, but we can not guarantee as quick a response time as text message or email. New patients looking to schedule a first appointment are encouraged to text for a quicker response time. 

 

  • New Patients Booking. If you are struggling to find a time we encourage you to text message us to help get you scheduled promptly. We now require adding a credit card on file for new patients to secure your time slot. Your card will NOT be charged at this time from that platform unless you violate our late cancellation or no show policies. You will pay for your session after it has completed while in office. Cancellations (not reschedules) with notification LESS than 24 hours in advance will be charged 100% of the scheduled fee. Reschedules with less than 24 hours notice will be charged 50% of the scheduled fee unless the reschedule is due to Covid related issues. No Call No Shows will be charged 100% of the scheduled fee. These policies are NON NEGOTIABLE. If you reach out to cancel your appointment you must speak to company representative to do so. If you leave a voicemail and you do not receive a message from a representative, please ensure your message was received properly to avoid being charged. Thank you in advance for your understanding.

 

  • Our Hours Have Changed. Adhering to CDC guidelines, we must allow for more time in between appointments to thoroughly clean the room for the next patient. This has changed our hours of operation. Starting times for appointments will be set and can not be adjusted unfortunately. Please refer to our website to learn our new hours.

 

  • Equipment And Safety Changes We Have Made, What to Expect in a Session. We will be adhering to all NY State Guidelines for return, as well as taking extra measures beyond those requirements.
    • Anyone who has a temperature over 100 degrees will be asked to reschedule. Anyone who has been in recent contact with a COVID positive individual will be asked to rescheduled. If you have traveled out of the state, you must complete New York State safety guidelines before coming in for a session.  If you are suffering from an illness or have any symptoms that could be related to COVID, we ask you to stay home and inform us at your earliest convenience to reschedule for everyone’s safety. We will be relaxing our cancellation policy ONLY in circumstances which a last minute reschedule could be related to COVID.
    • Please do not enter the office until a few minutes before the start time of your appointment. Upon entering, please wear a mask at all times and immediately hand sanitize or move to the restroom to wash your hands once in the building.
    • Any staff and patients are required to wear a facial mask in public spaces and within 6 feet of other patients.
    • When in session the therapist will wear a mask and safety glasses at all times. All patients are required to wear a mask when lying on their back face up.
    • We have medical grade cleaners to disinfect the treatment room and every surface in between patients. As mentioned above, there will be longer times scheduled between patients to ensure for proper cleaning of the treatment rooms.
    • UV Light will run in between sessions.
    • We will be using a medical HEPA air filter to clean the air in the room, as well as opening windows to increase ventilation.
    • Once finished, we will end the session, execute payment and the patient will then immediately leave the office.

While this might look slightly different from the outside, please know how much we appreciate your patience and business during these trying times. We look forward to getting back to work and seeing you all soon.

Thank You!

Medical Massage Therapy for Headaches & Migraines

Do you suffer from chronic headaches or migraines? Whether daily, weekly or monthly, headaches and migraines on a frequent basis can be absolutely debilitating and life-altering. If you have tried other massage therapy, chiropractic, acupuncture, different medicines or Botox injections and are still searching for relief, look no further. We offer medical massage therapy that is specifically tailored for each person and this condition. We have a 100% SUCCESS rate in helping individuals reduce their frequency of how often they are affected, reduce the severity of how bad it is when they are affected, or reduce both frequency and severity. In many cases we have eliminated a patient’s problem. In other cases we have helped people take themselves off their pharmaceuticals, medicines which often carry a wide variety of negative side effects.

In our experience, no matter the frequency or severity, every single person we have ever worked with who suffers from this problem has EXCESSIVE head, neck and upper back tension. Reducing this tension to a great degree is the success to solving these problems. We have specific training for medical style massage that you will not find anywhere else in the Rochester area. We use a blend of deep tissue massage, myofascial release, dermal traction and targeted manual therapy to achieve these goals from a medical massage perspective. These techniques can be adjusted for those with high sensitivities and are in need of a lighter touch. Learn more about our techniques and training by visiting our website.

In most cases, especially the severe ones, we start out with weekly sessions. As we break things down, we then start to reduce to twice a month sessions, or monthly sessions. In most cases, patients return for a monthly session long term. Not only does this allow them to maintain the gains they receive from our treatments, but their headache migraine issues never return.

We accept Flexible Spending and Health Savings Account payments for insurance purposes. We also offer multiple session packages up to 20% off to make our sessions more affordable. Send us an email if you have questions about your specific case. Book online now. We look forward to improving your quality of life long term.

CBD Oil Massage in Rochester

Announcing CBD Oil Massage Therapy

We are happy to announce we are now offering CBD Oil massage. CBD has been shown to have an extensive list of health benefits. One of the most important being pain relief and a reduction of inflammation. Every patient we have used this product on during their session has expressed feeling less inflamed, having less pain and more range of motion. We incorporate CBD into all sessions with permission from the patient. Our product is high potency, completely all natural and chemical free and mixed with some amazing essential oils. Ask us to learn more about CBD benefits and how they can help you!