It is our goal to help you achieve a pain free existence. We use Genbook online scheduling. You will find book now buttons throughout our website where we encourage you to book your appointment. You may call/text us at any time at (585) 347-5121 to discuss scheduling and any questions or concerns you may have.
We ask that you arrive to your first appointment 15 minutes early to fill out our intake form. You may download our intake form and bring it with you filled out to save time (find link below). It is important that you arrive on time for your appointment. If you arrive late, your session must end at the originally scheduled time with a fee equal to the original scheduled session.
We will then begin our session going over your intake to get an ideal picture of your goals and needs for sessions. First appointments will be more exploratory and because of intake have less hands on time. Future sessions allow us to get more specific to achieve your goals.
We ask that women seeking pain relief or athlete care bring clothing to wear that consists of a tank top and loose fitting shorts. Most men are comfortable wearing just loose fitting shorts for these types of sessions as well. Those looking for more traditional massage style sessions are encouraged to undress to their comfort level. The less clothing makes more traditional massage techniques more effective and easier to perform. All clients will be fully draped under a sheet and blanket according to New York State regulations.
Your entire block of time includes your pre-interview, hands on time, post session discussion and payment. If we are a few minutes behind from the session prior to your own, we ask your understanding and assure that you will receive your full treatment.
A 24 Hour Notice for cancellation is required and we reserve the right to charge you 50% of the session fee for cancellations less than our required time. All no show appointments will be charged 100% of the original scheduled fee.
We thank you for your cooperation and look forward to working with you!