Visit our Location
2048 S. Clinton Ave
Rochester, NY 14618
Give us a Call
585-347-5121
Send us a Message
vitalitymike@vitalityroc.com
Opening Hours
Mon - Friday: 10AM - 8PM

Treatment Information

All scheduled session time blocks include pre-interview, hands on time, post discussion and payment. We ask that you arrive on time. If you arrive late, your session will end at the originally scheduled time with a fee equal to the original service scheduled. We ask that women seeking pain relief or athlete care bring clothing that consists of a tank top and loose fitting shorts. Most men are comfortable wearing loose fitting shorts for these types of sessions as well. Those seeking a more traditional massage style session will be asked to undress to their comfort level, being draped appropriately according to New York State guidelines. 

 

Payments

Payment is due upon receipt of service.  Cash, HSA and Flexible Spend Account cards, credit card and check(checks are NOT accepted for first time patients)are accepted. Gratuities are never expected but are respectfully appreciated.

 

Scheduling & Cancellations

Your business is valued, and your cooperation is appreciated. We ask that you help us by keeping your scheduled appointments and arriving on time. Depending on our booking schedule, late appointments may not receive the full session time allotted for the treatment service booked and full payment is required.

A 24 hour cancellation notice is required for any scheduled appointments. There is no fee for appointments cancelled 24 hours prior to your scheduled appointment. Any appointments cancelled the day of service are charged at 50% of the cost of the service. Clients are liable for missed / no shows appointments and are charged 100% of the service fee. Any further appointments scheduled will require full payment in advance.